Introducing Our Flood Insurance Service Center

Introducing Our Flood Insurance Service Center

A place to have your flood insurance questions answered

Have a question about flood insurance or your flood policy? You’ve come to the right place. The MCC knows the value of understanding flood insurance. Over the years, we have fielded thousands of inquiries about flood insurance and have come to realize there is no single place for stakeholders to get simple, straightforward answers to flood insurance questions.

That’s why the MCC is proud to present our flood insurance service center, run by MCC flood expert Art McKinney. Art is a twenty year insurance veteran and has spent over five years working as a flood insurance marketing consultant. Art holds the Associate in National Flood Insurance (ANFI) designation and works with independent insurance agents all over the northeast helping them better understand flood insurance and service flood insurance products.

Art joins the MCC as a flood underwriter to assist stakeholders with questions regarding flood insurance. The MCC will do its best to answer broad and specific flood insurance questions, or to get an answer for you.

To submit a question or concern about flood insurance:
-Simply go to and look for the “Know Flood Insurance Information” section.
-Fill out the form, attach any relevant information such as a flood policy and/or an elevation certificate.
-We will respond via email within the stated hours of operation of Tuesdays 6pm-8pm and Thursdays 7pm-9pm.

Just another way the MCC is helping you Know Flood.